Privacy Policy
Last updated: March 2026
Brighton Phone Repair respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who we are
Brighton Phone Repair provides phone and device repair services in Brighton & Hove.
Questions? Email us at info@brightonphonerepair.com.
What data we collect
Information you provide
When you book a repair or contact us, we may collect:
- Name, email address, and phone number
- Device make and model
- Description of the repair issue
Technical information
When you visit our website, we may collect limited technical information such as IP address, browser type, device type, and pages visited. This helps us understand how visitors use our site and improve the experience.
How we use your information
We use the information you provide to:
- Process repair bookings
- Contact you about your repair
- Send booking confirmations and updates
- Improve our website and services
We do not sell your personal data to third parties.
Marketing and advertising
With your consent, we use Meta (Facebook) Pixel to understand which advertisements lead to website visits or bookings. This technology may use cookies to measure the effectiveness of advertising campaigns.
If you decline marketing cookies, the Meta Pixel will not be loaded.
Cookies
Cookies are small files stored on your device that help websites function correctly.
Essential cookies
Required for the website to function, such as maintaining session data during the booking process.
Marketing cookies
Used to measure advertising effectiveness (for example, Meta Pixel).
You can choose whether to allow marketing cookies when visiting our site.
How long we keep your data
We only retain personal data for as long as necessary to manage repair bookings, maintain business records, and comply with legal obligations.
Most booking information is retained for internal record-keeping purposes.
Third-party services
We may use trusted third-party services to operate our website and communications (such as hosting and messaging/SMS providers) and for advertising measurement where you have given consent. These providers process data only as necessary to deliver their services.
Your rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Object to certain types of processing
To exercise these rights, please contact us at info@brightonphonerepair.com.
Changes to this policy
We may update this privacy policy from time to time. Updates will be published on this page.